Knowledge communities: expanding the role of the internal communicator

Increasingly in Europe, knowledge workers are in demand. With the shedding of manufacturing jobs to the Far East and other fast developing markets, we look to knowledge skills to help us survive in the world economy. Companies in the UK compete to attract and retain the brightest staff against increasing pressure from head hunters and specialist employment agencies to fill vacancies. So how does internal communications fit in?

Don't take on the intranet without senior management support

Developing a new intranet or attempting to turn your current one into a lively employee portal is a project that can connect everyone in your organisation. To be successful, it requires investment, commitment and political will in equal measure.

How to find an interim communication professional for your next IT project

After spending years working on various IT projects for large organisations spanning the public and private sector, Rowena Whitlock says that internal communication is most often cited as the main reason why IT projects eventually fail. If you are seeking the services of an interim communicator for your project, the pre-hiring process is the key to success.

There seems little that can stop the interminable rise of internal email. Reading email can now be logged as a significant time user but how much of it is really needed? What does it tell us about the organisation and what can you do to reduce it?